If you are aware of a member who is suffering mental health problems, or if you require support, please refer to these resources. Unfortunately, those struggling may not be able to act themselves.
If you're concerned about someone's welfare, they need the right care from the right person.
When to call 999
Call 999 if there's:
The most appropriate service will attend. This may be an ambulance or the police.
Medical support
For medical help or advice, you can call 111.
Other agencies who could support:
Samaritans
Samaritans is available for anyone struggling to cope and provide a safe place to talk 24 hours a day.
Phone: 116 123
Shout
Shout is a 24/7 text service, free on all major mobile networks, for anyone struggling to cope and in need of immediate help.
Text SHOUT to 85258
PAPYRUS HOPELINE247
PAPYRUS HOPELINE247 offer support, practical advice and information to people considering suicide and can also offer help and advice if you’re concerned about someone you know.
Phone: 0800 068 41 41 (24/7)
Mind
Mind provides advice and support on a range of topics including types of mental health problems, self-harm, legislation and details of local help and support in England and Wales.
Phone: 0300 123 3393
CALM
CALM, the campaign against living miserably is a suicide prevention charity that offers free, anonymous and confidential support via their helpline and webchat for anyone who is in crisis.
Phone: 0800 58 58 58
The Silver Line
The Silver Line offers friendship, conversation and support 24 hours a day, 7 days a week.
Phone: 0800 470 8090
Review date: 30th September 2025